Assistant General Manager | San Marcos Premium Outlets
About The Position
AMIRI is seeking a talented Assistant General Manager for its new retail location at San Marcos Premium Outlets. This crucial store leadership position will support retail business objectives by achieving, maintaining, and driving exceptional customer service, employee development, team building, health and safety compliance, inventory control, and detail-oriented in-store operations. Reporting to the General Manager, the Assistant General Manager will be a strong, charismatic leader adept at building relationships and serving as an ambassador for the AMIRI brand and its values of compassionate leadership, business acumen, and ambition. The ideal candidate understands that quality customer service and teamwork are paramount, regardless of business volume.
Requirements
- 3+ years of progressively responsible retail leadership experience.
- Strong familiarity with the luxury market, selling reports, and identifying business opportunities and trends.
- Experience leading retail teams in a fast-paced environment.
- Demonstrated ability to foster a customer-service focused environment.
- Ability to multi-task with ease.
- Proficiency with the full Microsoft Office platform.
Nice To Haves
- Brand awareness highly preferred.
Responsibilities
- Maintain an active and participatory role on the selling floor, working with and developing the team.
- Analyze store metrics including sales, inventory levels, and drop schedules.
- Ensure high sell-through by collaborating with the Corporate team to adequately stock and prepare for new product.
- Initiate or attend daily team meetings to communicate business trends and updates, and to motivate the team.
- Provide accurate and detailed reports to relevant parties.
- Partner with the Retail Operations team to develop and maintain efficient operational processes.
- Identify and implement methods for capturing client data to build relationships and enhance client development opportunities.
- Monitor the monthly Client Management database and reporting.
- Demonstrate a keen understanding of relevant retail KPIs.
- Participate in team evaluations and develop/train team members on relevant KPIs in collaboration with corporate and store leadership.
- Ensure compliance with all applicable laws, health & safety regulations, HR best practices, and Operations standards.
- Promote a polished, professional, and positive work environment that fosters integrity and transparency.
- Actively participate in sourcing, recruiting, and retaining a productive team, partnering with HR for training and onboarding.
- Provide support across all departments for community events, product launches, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
