Assistant General Manager-Fort Wayne, IN

Panera Bread • Fort Wayne, IN

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About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, deliver excellent guest experiences, and grow the business. The role includes taking ownership of hiring, training, and team development, while helping ensure the bakery-cafe meets its operational, quality, and service standards. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

• Must be at least 18 years old.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Able to work flexible hours, including nights and weekends.
• Able to lift, carry, push, or pull objects weighing up to 50 pounds.
• Able to stand and walk for up to 6 hours.
• Able to communicate clearly and quickly understand guests' and associates' directions in a loud environment.

Nice To Haves

• At least 1 year of restaurant management experience.
• ServSafe certification, or ability to obtain it.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
• Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera's Guiding Values & Behaviors.
• Work with the team to delight guests through food quality, service, and hospitality.
• Build relationships that foster long-term, loyal guests.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall bakery-cafe costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Team member perks and rewards.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed