Assistant General Manager-Fort Wayne, IN

Panera Bread•Fort Wayne, IN

About The Position

The Assistant General Manager helps lead a Panera bakery-cafe and its team, partnering with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development while supporting the bakery-cafe’s operational, quality, and guest-service standards. The Assistant General Manager also helps create a culture of warmth, belonging, growth, and trust.

Requirements

At least 18 years of age.
Proven ability to drive positive results through strong business acumen.
Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Flexible availability, including nights and weekends, in a fast-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

1 or more years of restaurant management experience preferred.
ServSafe certification, or ability to achieve it.

Responsibilities

Support the General Manager with key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support hiring, onboarding, and training of team members; motivate, engage, inspire, and celebrate the team.
Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
Partner with the General Manager to develop managers and subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
Work with the team to deliver quality food and service and delight guests.
Build relationships that encourage long-term guest loyalty.
Follow operational procedures and execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food-safety, and company-culture standards.
Assist the General Manager with managing overall costs and inventory.
Promote a culture of warmth, belonging, growth, and trust.
Make people smile, learn and grow together, find solutions and take initiative, work as a team, celebrate success, and see the best in others.