Assistant General Manager #9117

The Inland Real Estate Group of Companies • Memphis, TN

1d • $15 - $19 • Onsite

About The Position

This Full-Time Assistant General Manager position is based in our store located at (3577 New Getwell Rd, Memphis, TN 38118). The role involves creating a great customer experience by helping customers choose the right storage unit, completing sales, and processing payments. It is ideal for someone passionate about customer service, energized by sales, and eager to learn. Devon Self Storage focuses on customer service, career growth, and promoting from within, offering long-term career opportunities outside of traditional retail hours.

Requirements

• High School Diploma or Equivalent
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

Nice To Haves

• Eligibility to participate in the company incentive bonus program.
• This position is eligible as an internal promotion opportunity.

Responsibilities

• Ensure the store is opened, closed, and secured each business day.
• Meet and exceed sales goals through rentals, protection plans, and other merchandise.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
• Assist General Manager with the online auction process.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs to perform safety inspections and lock checks.
• Clean units.
• Open and close storage doors.
• Complete tasks that require lifting 30+ lbs.
• Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.

Benefits

• Full-time in-store position
• Availability Monday-Saturdays with a flexible schedule
• Competitive hourly pay
• Uncapped MONTHLY performance-based bonus
• Growth opportunities
• A schedule that operates outside of traditional retail hours (no late nights or super early mornings)
• A role that supports work-life balance
• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time
• Nine Paid Holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED