Assistant General Manager

Lewis Group of Companies•Chino, CA

13d•Onsite

About The Position

Lewis Group of Companies is seeking an Assistant General Manager to support the General Manager in overseeing all aspects of operations at Homecoming at The Preserve, a busy and beautifully maintained apartment community in Chino, CA. This role is crucial for optimizing net operating income, leading onsite teams, and ensuring residents have a high-quality living experience. Lewis Group of Companies is one of the nation’s largest privately held real estate development firms with over 70 years of experience, committed to creating thriving communities and valuing honesty, long-term relationships, and high-quality standards.

Requirements

4+ years of proven property management experience
Strong leadership background with experience overseeing onsite teams
Knowledge of landlord/tenant law and Fair Housing regulations
Experience with budgets, financial reporting, and operational oversight
Proficiency in Microsoft Office and property management software
Strong communication, organizational, and problem-solving skills

Responsibilities

Assist in managing Leasing, Maintenance, Resident Services, and Events teams to ensure operational excellence.
Support accurate and timely reporting, including AP, AR, FAS, and other site accounting requirements.
Assist with hiring, training, motivating, monitoring, and recognizing team members.
Serve as a first point of escalation for resident concerns, complaints, and FAS inquiries.
Follow up on resident feedback and reputation surveys to maintain strong customer relations.
Conduct regular audits and spot checks of resident files to ensure 100% compliance.
Support special corporate projects, feasibility studies, and requests from upper management.
Walk the community regularly to ensure safety, curb appeal, asset preservation, and resident satisfaction.
Utilize MS Office (Word, Excel), OneSite, YieldStar, and other property management systems.