Assistant General Manager

Drury Hotels•Pittsburgh, PA

3d•Onsite

About The Position

As part of Drury Hotels Operations Leadership team, you will provide expert leadership across all departments of the hotel, taking the lead on providing exceptional guest service. You will train, develop, and coach team members to achieve success in their roles, deliver on key business metrics of quality, service, profitability, and team, and role model quality assurance best practices each day with the team and consistently meet or exceed all measures. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. Drury Hotels offers guests more than a place to sleep; they provide a place to feel welcome, happy, and at home. As a family-owned and operated hotel system, Drury honors and enhances the Drury legacy of world-class hospitality excellence. The Drury Way is upheld by over 6,100 team members working together across 150 hotels in 30 states to ensure every guest receives the very best service and value. Together, they continue to grow carefully and with clear vision as a family of thriving hotels nationwide.

Requirements

Passion to serve others and exceed our guests’ expectations
Minimum of one-year supervisory experience with demonstrated leadership success
Hotel experience preferred

Nice To Haves

Bachelor’s degree in hospitality, business, or related field preferred

Responsibilities

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Train, develop, and coach team members to achieve success in their roles
Deliver on key business metrics of quality, service, profitability, and team
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures