Assistant General Manager-Washington, DC

Barcelona Wine Bar•Washington, DC

2h•$72,000 - $76,000

About The Position

The Assistant General Manager is responsible for managing the restaurant’s daily operations, including employee selection, development, and performance management. The role also oversees inventory and ordering of food and supplies, helps optimize profits, and supports guest satisfaction throughout the dining experience. The Assistant General Manager reports to the General Manager.

Requirements

Be attentive to guest needs and have a strong sense of urgency and ability to respond quickly.
Be eager to learn and grow with an expanding concept.
Demonstrate self-discipline, proactivity, leadership ability, and an outgoing disposition.
Handle interruptions and distractions without losing focus on details.
Have exceptional organizational and time-management skills.
Communicate effectively one-on-one and in front of large groups.
Have knowledge of computers, including MS Word and Excel.
Be able to stand for prolonged periods; bend, stoop, and twist; lift products and supplies weighing up to 45 pounds; and perform repetitive hand and wrist motions.
Be able to work with hot, cold, and hazardous equipment and operate phones, computers, copiers, and other office equipment.

Nice To Haves

2–3 years of practical restaurant experience preferred.
A BA/BS degree in hotel or restaurant management is desirable.

Responsibilities

Deliver humble hospitality and a high-quality guest experience.
Oversee and manage all areas of the restaurant, making final decisions on matters affecting the guest experience.
Manage shifts, including daily decision-making, scheduling, and planning, while upholding standards for product quality and cleanliness.
Coordinate multiple activities under pressure and recommend appropriate solutions to problems.
Follow company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
Maintain the restaurant’s cleanliness, uniforms, appearance, and atmospheric standards.
Ensure a safe working and guest environment to reduce the risk of injuries and accidents.
Complete accident reports promptly when a guest or employee is injured.
Successfully run high-volume stores.
Help create systems, structure, and tools that support growth.
Bring ideas and a point of view to the table and demonstrate an entrepreneurial spirit.
Teach, coach, and develop a large team, supporting employees’ success.
Interview hourly employees and oversee their hiring, supervision, development, and termination.
Ensure positive guest service throughout the restaurant.
Respond to complaints and take appropriate action to turn dissatisfied guests into returning guests.
Share enthusiasm for great food and drinks.