Assistant General Manager

Exos • Tampa, FL

1d

About The Position

At Exos, we believe in unlocking everyone’s potential for peak performance, and we’re passionate about making it happen. As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high-performing individuals across the spectrum. We’re seeking an experienced Senior Performance Manager to lead our team of high-caliber coaches, fostering a culture of excellence and growth. In this management role, you’ll oversee client programs, guide and support staff, and drive program innovation using Exos’ cutting-edge methodology. If you’re passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you.

Requirements

• Bachelor’s degree in Health and Wellness, Business, or related field
• A minimum of two years of experience in health and wellness, club management or program management experience
• Current CPR/AED and First Aid certifications.
• Proficiency in program development, implementation and ongoing management
• Ability to work both independently and as part of a team with innovation, collaboration and initiative
• Detail focused, able to work under pressure and prioritize multiple tasks
• Limited travel (5-10%) required
• Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems
• Excellent organizational, communication and time-management skills

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs
• Work collaboratively with internal Finance, Member Services/CRM, Innovation and Management teams to enhance the program, develop strategy and support execution of these initiatives
• Directly oversee Reception team and processes, retail, and all department reporting
• Support Business Manager
• Participate in meetings with the client, review of metrics and financial reporting, collaborate on strategic initiatives, communications and decision makings within the program
• Develop performance and operational metrics and deliver reporting reviews along with internal and client teams
• Responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the program
• Maintain a relationship with the client, and their operations team, participate and organize meetings, communicate daily/weekly with the client team and maintain facility calendar
• Assist in the management and implementation of internal and external membership software systems and vendors
• Develop and manage appropriate program budgets, staffing allocation and execution of services within defined strategic initiatives
• Proactive identification of problems, inefficiencies and subsequent solution planning with client and Leadership Team
• Desire to be successful and work as part of a team
• Oversee Manager on Duty program and scheduling
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager