Assistant General Manager - Residence Inn by Marriott Orangeburg

Hotel•Orangeburg, NY

2d•Onsite

About The Position

The Residence Inn by Marriott Orangeburg is seeking a passionate, hands-on Assistant General Manager to join our leadership team. This isn't a desk job—it's a leadership opportunity for someone who thrives on being visible, supporting their team, and creating memorable guest experiences. If you enjoy developing people, driving operational excellence, and making a measurable impact every day, we'd love to meet you. As the Assistant General Manager, you will work closely with the General Manager to oversee the hotel's daily operations and overall performance. You'll lead by example, inspire a culture of service excellence, develop department leaders, and help ensure every guest experience reflects Marriott brand standards and Colwen Hotels' commitment to exceptional hospitality. This is an outstanding opportunity for an experienced hotel leader who enjoys building strong teams, driving operational excellence, and delivering exceptional results while contributing to the continued success of the hotel. At Colwen Hotels, hospitality is powered by people, passion, and innovation. Built on a foundation of integrity, hard work, and authentic relationships, we empower our associates to think creatively, grow professionally, and deliver memorable guest experiences every day. With nearly 50 hotels across nine states and a growing portfolio of award-winning properties, Colwen Hotels offers exceptional opportunities for career advancement, leadership development, and long-term success.

Requirements

2 to 3 years of progressive hotel leadership experience.
Previous experience as an Assistant General Manager, Hotel Manager, or similar hotel operations leadership role.
Strong knowledge of hotel operations across Front Office, Housekeeping, Engineering, Food & Beverage, and Accounting.
Proven success coaching, developing, and leading high-performing teams.
Experience managing budgets, forecasting, labor costs, expense controls, and overall financial performance.
Excellent leadership, communication, organizational, and problem-solving skills.
A hands-on management style with the flexibility to thrive in a fast-paced environment.
A commitment to delivering exceptional guest experiences while building an engaged team culture.

Nice To Haves

Marriott brand and systems experience is preferred but not required.

Responsibilities

Leading the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Engineering, Food & Beverage, and Accounting.
Serving as an operational leader on property, ensuring department leaders remain aligned, accountable, and focused on achieving hotel goals.
Delivering exceptional guest experiences through consistent execution of Marriott brand standards and service excellence.
Recruiting, coaching, mentoring, and developing associates while building an engaged, high-performing team.
Creating a positive workplace culture through regular coaching, recognition, and professional development.
Partnering with department leaders to improve operational efficiency, guest satisfaction scores, and overall hotel performance.
Conducting regular property inspections to maintain exceptional quality, cleanliness, safety, and curb appeal.
Assisting with annual budgeting, forecasting, labor management, expense control, and financial reporting.
Monitoring business performance and implementing strategies that improve profitability while enhancing the guest experience.
Collaborating with the General Manager to execute strategic initiatives and identify opportunities for continuous improvement.
Ensuring compliance with Marriott brand standards, company policies, safety regulations, and operational procedures.
Leading by example with a hands-on, service-first leadership style that motivates associates and supports operational excellence.