Assistant General Manager

Luna Grill • Lake Forest, CA

3d • $64,000 - $74,000

About The Position

The Assistant General Manager is a hands-on restaurant leadership role working alongside and reporting to the General Manager. The AGM helps run a high-performing restaurant, leads the floor and team during their shifts, and supports strong hospitality and operations. The role serves as a development path toward General Manager, Area/District leadership, or a position at the Restaurant Support Center. The AGM works in both the front and back of house each week, is cross-trained in all back-of-house positions, and serves as Manager on Duty when the GM is absent.

Requirements

• 3–5 years of restaurant management experience, with high-volume or fast-casual experience required.
• High school diploma or GED.
• Strong leadership, coaching, and people-development skills.
• Excellent guest service and problem-solving abilities.
• Detail-oriented and organized, with the ability to remain calm under pressure.
• Solid understanding of front-of-house and back-of-house operations.
• Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
• Flexible availability, including nights, weekends, and holidays.

Nice To Haves

• Associate degree.
• Bilingual in English and Spanish.

Responsibilities

• Support daily operations, including opening, peak service, and closing procedures.
• Work in the back of house weekly and as needed, and remain fully cross-trained in all back-of-house positions.
• Manage schedules, breaks, and team coverage to optimize service and labor.
• Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
• Coach, train, and develop team members through feedback and performance guidance.
• Assist with payroll, scheduling, inventory, ordering, and operational reporting.
• Ensure compliance with health, safety, sanitation, and company policies.
• Address guest concerns promptly and professionally with a hospitality-first mindset.
• Assist the General Manager with labor and food cost control.
• Participate in hiring, promotions, transfers, and terminations.
• Communicate company updates and operational expectations clearly to the team.
• Serve as Manager on Duty when the General Manager is absent.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid time off.
• Paid holidays.
• Sick leave.
• Career advancement opportunities.
• Employee referral bonuses.
• Quarterly bonus opportunities.
• Guaranteed overtime for a 50-hour workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED