Assistant General Manager

Atrium HospitalityCharlotte, NC
Onsite

About The Position

The Assistant General Manager will oversee daily operations, manage teams, and ensure smooth functioning across departments. This role requires a strong understanding of hotel management, financial reporting, and team leadership. The ideal candidate will be accountable, adaptable, and possess strong communication skills, embodying the company's core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Requirements

  • 3+ years of hotel management experience: Demonstrates a solid track record of leading hotel operations, managing teams, and delivering consistent results in a fast-paced, high-pressure environment.
  • Degree in accounting, business, finance, management, or a related field (or equivalent experience): Provides a strong foundation for navigating hotel operations and making informed decisions.
  • Proficiency in Microsoft Office Suite and familiarity with POS/PMS systems, Birch Street, Concur, ProfitSage, Sage300, Workday: These tools ensure smooth operations, accurate reporting, and quick problem-solving in a fast-paced environment.

Nice To Haves

  • Accountable Achiever: You take ownership and deliver results.
  • Agile Thinker: You adapt quickly to changing circumstances.
  • Talent Curator: You attract, develop, and retain top talent.
  • Transparent Leader: You communicate openly and honestly.
  • Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Responsibilities

  • Guide and support your team through daily operations, ensuring everything runs smoothly.
  • Oversee daily processes and deliver timely, accurate revenue reports with precision.
  • Manage house funds and resolve cashier discrepancies with skill and attention to detail.
  • Complete month-end tasks and general ledger duties like a pro, ensuring accuracy and efficiency.
  • Streamline operations and optimize efficiency across departments to keep things running smoothly.
  • Build trust with direct, honest communication, ensuring a respectful and reliable environment.
  • Use experience and sound judgment to make swift, impactful decisions that enhance guest experiences and drive business success.

Benefits

  • 401(k) plan with company match
  • Medical, dental, and vision insurance options
  • Paid Time Off & Vacation
  • Exclusive Atrium Traveler and brand discount programs
  • DailyPay
  • Wellness programs
  • Tuition reimbursement
  • Exclusive discounts on your favorite brands and services
  • Atrium’s community service and volunteer programs
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