Assistant General Manager

Drury Hotels•Colorado Springs, CO

34d•Onsite

About The Position

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. Our dedication to treating guests and team members like family has never wavered. This position is part of the Drury Hotels Operations Leadership team. As part of this team, you will provide expert leadership across all departments of the hotel, taking the lead on providing exceptional guest service. You will train, develop, and coach team members to achieve success in their roles, and deliver on key business metrics of quality, service, profitability, and team. You will role model quality assurance best practices each day with the team and consistently meet or exceed all measures.

Requirements

Passion to serve others and exceed our guests’ expectations
Minimum of one-year supervisory experience with demonstrated leadership success
Hotel experience preferred

Nice To Haves

Bachelor’s degree in hospitality, business, or related field preferred

Responsibilities

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Train, develop, and coach team members to achieve success in their roles
Deliver on key business metrics of quality, service, profitability, and team
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures