Assistant General Manager
NEHDS Logistics•Swansea, MA
About The Position
A Werner Enterprises Final Mile Delivery Assistant Manager (or Dedicated Logistics Assistant Manager) helps oversee last-mile logistics, white-glove services, and cross-dock operations. The role bridges the gap between drivers, clients, and the corporate office to ensure efficient, safe, and on-time deliveries.
Requirements
- Typically requires 2–3 years of transportation, dispatch, or fleet management experience.
- Supervisory experience is highly desired.
- Strong proficiency in logistics software, spreadsheets (e.g., Excel), and dispatch portals.
- Excellent problem-solving, communication, and organizational skills.
Nice To Haves
- A Bachelor's degree in Business Administration, Logistics, or Supply Chain is preferred, though relevant work experience is often considered.
Responsibilities
- Assist in supervising, training, and evaluating drivers, helpers, and dispatch staff.
- Oversee outbound load scheduling, routing, cross-dock activities, and manifest execution.
- Act as the primary liaison between e-commerce clients, traditional brick-and-mortar stores, and the end consumer.
- Address and resolve delivery or scheduling issues.
- Enforce federal, state, and corporate safety regulations.
- Audit driver logs and ensure vehicle compliance.
- Monitor Key Performance Indicators (KPIs) like on-time delivery percentages, revenue per truck, and idle reduction.
Benefits
- medical, dental and vision plans
- 401(k) plan
- stock purchase plan
- paid time off
- life insurance
- disability plans
- other optional supplemental coverage
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What This Job Offers
Job Type
Full-time
Career Level
Manager
