Assistant General Manager | Moxy Columbus Short North

SHANER • Columbus, OH

7h • Onsite

About The Position

In this key leadership role, you'll partner with the General Manager to oversee daily hotel operations, lead and develop high-performing teams, ensure brand and company standards are exceeded, and contribute to the property's financial success. You'll be a visible presence for both guests and associates, helping create an environment where service, accountability, and results come first.

Requirements

• 1+ year of hotel management or hospitality leadership experience; Marriott experience preferred.
• High school diploma or equivalent required; degree in Hospitality Management or Business preferred.
• Strong knowledge of hotel operations, budgeting, and cost controls.
• Proven leadership, communication, and team-building skills.
• Experience with hotel property management systems.
• Ability to effectively interact with guests, associates, and leadership teams.
• Bilingual English/Spanish skills are a plus.
• Valid driver's license with an acceptable driving record.
• Knowledge of local attractions and area amenities preferred.

Nice To Haves

• Marriott experience preferred.
• Degree in Hospitality Management or Business preferred.
• Bilingual English/Spanish skills are a plus.
• Knowledge of local attractions and area amenities preferred.

Responsibilities

• Support all aspects of hotel operations, ensuring compliance with Shaner policies and franchise standards.
• Drive revenue growth, control expenses, and help achieve financial goals.
• Lead, coach, and inspire team members to deliver outstanding guest service.
• Oversee food & beverage operations, including bar management and banquet/event execution.
• Ensure exceptional guest service by resolving concerns quickly and professionally.
• Maintain high standards of cleanliness, safety and operational excellence.
• Monitor guest satisfaction, quality scores, and operational performance metrics.
• Assist with scheduling, payroll, budgeting and inventory controls.
• Work a flexible schedule, including weekends, holidays, and varied shifts, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED