Assistant General Manager
About The Position
Dire Wolf Tavern is one of Salem’s most dynamic dining destinations, offering an immersive atmosphere, top-tier cuisine, and exceptional hospitality. Located in the heart of historic downtown Salem, we blend rich New England tradition with a modern twist, delivering a unique experience that’s both memorable and welcoming. We’re currently seeking an Assistant General Manager (AGM) to join our leadership team. This is an exciting opportunity for a motivated hospitality professional to step into a pivotal role in a high-energy, customer-focused environment. As the Assistant General Manager, you will support the General Manager in overseeing the daily operations of the tavern, ensuring excellence in guest service, team management, and operational efficiency. You will be a key leader, helping to drive culture, standards, and performance.
Requirements
- 2+ years of experience in a restaurant management or supervisory role (AGM or FOH manager experience preferred).
- Strong leadership and interpersonal skills.
- Proven ability to manage and inspire teams in a fast-paced environment.
- Deep understanding of restaurant operations and guest service best practices.
- Experience with POS systems, labor management tools, and basic financial reporting.
Responsibilities
- Assist in the management of all front-of-house operations, ensuring seamless service and guest satisfaction.
- Lead, train, and motivate staff to uphold Dire Wolf Tavern’s standards of hospitality.
- Monitor daily performance and support the implementation of systems to improve team productivity and accountability.
- Maintain operational controls including inventory, food and beverage cost, labor, and supplies.
- Help manage scheduling, payroll, and staff development initiatives.
- Collaborate with the culinary team to ensure alignment between kitchen and front-of-house.
- Act as manager-on-duty in the absence of the General Manager.
- Address guest concerns with urgency and professionalism
Benefits
- Competitive starting salary of $65,000 to $70,000
- Annual and Achievable Bonus
- Medical and Dental Insurance
- Paid Vacation
- Excellent financial and career growth
- Employee discount program in all of the Serenitee Restaurant Group locations
- A great team of people and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
