Taco Bell Assistant Manager

Taco Bell•Fernley, NV

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive, professional leader with strong organizational and problem-solving skills. The AGM leads shifts, coaches and motivates team members and shift managers, promotes customer satisfaction, prioritizes health and safety, and supports training, recruiting, onboarding, and the restaurant’s financial goals. The position averages 45 hours per week and requires flexible availability for nights, weekends, and holidays. The position is with Silver State Bell, LLC, a Taco Bell franchisee. If hired, the franchisee is the employee’s employer and sets its own wage and benefit programs. DRG describes itself as a people-first company operating more than 300 units and employing more than 9,000 team members.

Requirements

  • Must be at least 18 years old.
  • At least 2 years of restaurant experience, with demonstrated leadership on all shifts.
  • High school diploma or equivalent.
  • Ability to read, speak, and write in English.
  • Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local or state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Flexible availability for nights, weekends, and holidays; the role averages a 45-hour work week.
  • Ability to stand and walk continuously throughout scheduled shifts.
  • Ability to lift up to 50 pounds.
  • Ability to walk, bend, reach, push, pull, stretch, and perform repetitive movements.

Responsibilities

  • Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
  • Lead, coach, and motivate team members and shift managers, with a focus on customer experience.
  • Promote customer and employee health and safety and ensure adherence to OSHA regulations.
  • Train and develop team members interested in leadership, assist with development plans, and provide constructive feedback.
  • Work with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
  • Support the General Manager in achieving the restaurant’s financial goals.
  • Provide high-quality service and prioritize customer satisfaction.
  • Assist the General Manager with restaurant operations.
  • Collaborate with the General Manager and team members to maintain a positive work environment.
  • Build rapport with customers, vendors, and other stakeholders.

Benefits

  • DRG Cares Grant Program: financial assistance for employees facing life challenges.
  • DRG Savings Marketplace: exclusive employee discounts.
  • Employee Assistance Program, including counseling, legal support, and travel assistance.
  • Live Más Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay Program, offering an option to receive paychecks daily.
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