Taco Bell Assistant Manager

Taco Bell•Los Angeles, CA

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for operating the restaurant in accordance with brand standards. The role requires a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills. The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, and works with the General Manager on recruiting, onboarding, financial performance, and overall restaurant operations. The position also prioritizes customer service, workplace health and safety, and compliance with applicable OSHA regulations. This position averages a 45-hour work week and requires flexible availability, including nights, weekends, and holidays. Diversified Restaurant Group (DRG) describes itself as a people-first company and reports operating more than 300 units with over 9,000 team members. The applicant would apply to Angel City Bell, LLC, a Taco Bell franchisee; if hired, the franchisee would be the employer.

Requirements

  • Must be at least 18 years old.
  • At least 2 years of restaurant experience, with proven leadership on all shifts.
  • High school diploma or equivalent.
  • Ability to read, speak, and write in English.
  • Must pass the ServSafe Certification Course and Exam.
  • Must maintain a current health card as required by local or state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Flexible availability for nights, weekends, and holidays.
  • Ability to stand and walk continuously throughout scheduled shifts.
  • Ability to lift up to 50 pounds.
  • Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

  • Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
  • Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
  • Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
  • Train and develop individuals interested in leadership roles, assist with development plans, and provide constructive feedback.
  • Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
  • Support the General Manager in achieving the restaurant’s financial goals.
  • Provide 5-star service and prioritize customer satisfaction.
  • Assist the General Manager with restaurant operations.
  • In the General Manager’s absence, ensure the restaurant operates according to brand standards.
  • Build rapport with customers, vendors, and other stakeholders to support restaurant success.
  • Collaborate with the General Manager and team members to maintain a positive work environment.

Benefits

  • DRG Cares Grant Program providing financial assistance for employees facing life challenges.
  • DRG Savings Marketplace offering exclusive employee discounts.
  • Employee Assistance Program offering counseling, legal support, travel assistance, and more.
  • Live Más Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay Program allowing employees the option to receive paychecks daily.
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