Assistant General Manager

Campus Apartments•Riverside, CA

23h

About The Position

The Assistant General Manager reports to the General Manager and assists with all operational phases of the property to ensure customer satisfaction, fiscal stability, and good physical condition. The role supports property operations, rent collection and accounting, leasing and resident relations, service-request follow-up, recordkeeping, and administrative work.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Valid driver’s license and current automobile insurance.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to follow through with necessary paperwork and ensure deadlines are met.
Excellent customer service skills.
Ability to communicate effectively and professionally in a fast-paced environment.

Nice To Haves

Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association).
Knowledge of Entrata.

Responsibilities

Assist the General Manager with actions that involve or influence the property.
Accept rent and follow up on delinquencies.
Post rent and miscellaneous income receipts, make bank deposits when receipts are on hand, and post and follow up on NSF checks.
Handle evictions and NSF warrants, and turn over bad debts for collection.
Report income collection to the Property Accountant.
Assist with leasing activities and resident relations; answer telephones as needed.
Plan and direct social activities as needed.
Inspect move-outs and schedule units for turnkey as directed.
Verify move-in and renewal lease information against the information entered into the computer.
Follow up on service requests and perform call backs.
Verify the completion and accuracy of Weekly Leasing Reports.
Maintain income and expense information in the computer as the primary record keeper.
Pay property-level bills and forward cash disbursement journals to the Property Accountant.
Verify that paid invoices correspond to issued purchase orders and submit properly coded invoices.
Update and post security deposits; process security deposit refunds and forfeitures.
Maintain, audit, and file property records.