FFC Assistant General Manager

Lowe's Home Centers • Ennis, TX

18h • Onsite

About The Position

The FFC Assistant General Manager is responsible for executing daily production plans to meet or exceed customer service level expectations while achieving maximum operating efficiency safely. This role ensures the daily balancing of labor availability and volume requirements throughout the facility, and oversees the inspection of the physical condition of the distribution center and equipment, directing needed maintenance and/or repair. The Assistant General Manager develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives. They are also responsible for recruiting, hiring, training, developing, and retaining effective shift management teams in partnership with Talent Acquisition. In conjunction with HR, this role develops, implements, and measures the effectiveness of associate training programs. The Assistant General Manager sets goals, communicates clear expectations for managers, and provides timely and constructive feedback, ensuring the management team has the resources and support needed for successful and safe facility operations. Effective communication with managers and associates regarding business objectives or current issues is crucial. This role provides management team members with meaningful developmental opportunities and prepares them for upward promotion as applicable, while delegating responsibilities and fostering open dialogue amongst associates. They work closely with associates to set goals and provide open feedback and coaching to drive performance improvement, aligning team efforts, building accountability, and measuring progress in achieving results. The Assistant General Manager identifies and addresses improvement opportunities, leading the entire facility through change, and ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are clean and well organized.

Requirements

• Bachelor’s degree Supply Chain Operations or a related field, or equivalent combination of education and experience or equivalent years of experience in lieu of education requirement, if applicable
• 6+ years of operations experience in a large volume center environment
• 3+ years of leadership experience with direct reports, including experience leading managers

Nice To Haves

• Experience in customer service, retail, or call center
• yellow belt or above

Responsibilities

• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency safely.
• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility.
• Ensures daily inspection of physical condition of distribution center and equipment directing needed maintenance and/or repair.
• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives.
• Recruits, hires, trains, develops, and retains effective shift management teams in partnership with Talent Acquisition.
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs.
• Sets goals, communicates clear expectations for managers, and provides timely and constructive feedback.
• Provides the resources and support needed for successful and safe facility operations.
• Communicates effectively with managers and associates regarding business objectives or current issues.
• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion as applicable.
• Delegates responsibilities fostering open dialogue amongst associates.
• Works closely with associates to set goals and provides open feedback and coaching to drive performance improvement.
• Aligns team efforts building accountability and measuring progress in achieving results.
• Identifies and addresses improvement opportunities leading the entire facility through change.
• Ensures all safety policies and procedures are implemented and observed and equipment and work areas are clean and well organized.

Benefits

• Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager