Ruth's Chris Assistant General Manager

AHC Hospitality•Grand Rapids, MI

19h•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional guest experiences. This role is for the Ruth's Chris and Lumber Baron Assistant Manager, focused on generating revenue through flawless guest service, maintaining current and competitive cocktail and wine menus, and overseeing daily operations. The position involves training and holding bar staff accountable, ensuring a positive and lively atmosphere, and working closely with the General Manager. The Assistant Manager is responsible for the general operation of staff functions and all aspects of the restaurant in the absence of the General Manager.

Requirements

TIPS Certified
Serve Safe Manager Certified
Able to read and comprehend a P&L
Have experience with conflict resolution in the work place
2+ years Management experience in a high volume restaurant or hotel.
TiPs Certified
Wine knowledge required

Nice To Haves

A four year degree from an accredited college or University is preferred.

Responsibilities

Keeping the bar current with Grand Rapids community by involving ourselves in local drink competitions, advertisements, and events (Wine and Food Festival, GRAM, etc,)
Coordination between upper management and staff with all cocktail and wine tastings and presentations and between our Wine and Liquor Reps.
Help management execute Ruth's Chris training to ensure brand compliancy (verbiage, proper service, SMAC certifications, new bartender employees in the bars)
Responsible for all social media content to increase visibility and drive more traffic to the restaurants and bars – taking us to the next level . Focus on increasing guest counts
Execute and print our cocktail and wine menus – keeping them current and competitive
Manage inventory and deadstock wine to decrease wine, beer, and liquor costs
Assist in the execution of all social events and wine dinners, and Ruth's Chris Cares golf outing
The contact to help Beverage Assets keep our outlets organized and up to date with our BEOs
Works constantly with cost control to keep our pricing competitive and more profitable
Keep up on preventative maintenance and deep cleaning within the bars
Responsible for scheduling of staff for both Ruth's Chris Bar and Lumber Baron
Ability to close and open both outlets
Hold the bar staff (for both outlets) accountable for proper guest service and consistent pours
Responsible for keeping bar area up to "trends" (i.e. drinks, purse hooks, chargers)
Cross train with Private Dining/Sales Manager and fully understand BEOs and executing them
This position can free management to help Ann Arbor Ruth's Chris when needed
Uphold all Ruth's Chris Steakhouse and AHC Hospitality service culture standards and beliefs.
Maintains contact with guests and helps to assure maximum guest satisfaction
Plans and coordinates training and professional development programs for restaurant personnel
Monitors labor; evaluates scheduled and actual labor hours and costs
Assists General Manager with achieving daily, weekly, and monthly deadlines for submitting reports
Assists the General Manager with counseling and disciplining employees
Other ad hoc projects as assigned by the General Manager