Assistant General Manager #9112

The Inland Real Estate Group of Companies • Memphis, TN

3d • $15 - $19 • Hybrid

About The Position

This is a Full-Time Assistant General Manager position based in Memphis, TN, with responsibilities extending to other local Devon Self Storage locations as needed. The role involves creating a great customer experience by assisting customers with unit selection, completing sales, and processing payments. It is ideal for individuals passionate about customer service, sales, and continuous learning, offering a career path with growth opportunities outside of traditional retail hours.

Requirements

• High School Diploma or Equivalent
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

Nice To Haves

• Eligibility to participate in the company incentive bonus program.
• This position is eligible as an internal promotion opportunity.

Responsibilities

• Ensure the store is opened, closed, and secured each business day.
• Meet and exceed sales goals through rentals, protection plans, and other merchandise.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
• Assist the General Manager with the online auction process.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs for safety inspections and lock checks.
• Clean storage units.
• Open and close storage doors.
• Complete tasks requiring lifting 30+ lbs.
• Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.

Benefits

• Full-time in-store position
• Availability Monday-Saturdays with a flexible schedule
• Competitive hourly pay & uncapped MONTHLY performance-based bonus.
• Growth opportunities
• A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
• A role that supports work-life balance.
• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time
• Nine Paid Holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED