Assistant General Manager #9112

Devon Self Storage • Memphis, TN

2d • Hybrid

About The Position

Devon Self Storage is seeking a Full-Time Assistant General Manager for their store located at 6390 Winchester Rd, Memphis, TN 38115. This role involves covering shifts at other Memphis, TN locations as needed. The Assistant General Manager will be responsible for creating a great customer experience by assisting customers with choosing storage units, completing sales, and processing payments. This position is ideal for individuals passionate about customer service, motivated by sales, and eager to learn. Devon Self Storage emphasizes career growth and promotes from within, offering long-term career opportunities.

Requirements

• High School Diploma or Equivalent
• Ability to lift 30+ lbs
• Strong customer service skills and communication required
• Proven ability to work independently when needed and follow through on assignments
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites
• Strong ability to manage multiple tasks simultaneously
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards

Responsibilities

• Ensure the store is opened, closed, and secured each business day.
• Meet and exceed sales goals through rentals, protection plans, and other merchandise.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
• Assist the General Manager with the online auction process.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs to perform safety inspections and lock checks.
• Clean units, open and close storage doors.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.

Benefits

• Full-time in-store position
• Availability Monday-Saturdays with a flexible schedule
• Competitive hourly pay & uncapped MONTHLY performance-based bonus
• Growth opportunities
• A schedule that operates outside of traditional retail hours
• A role that supports work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED