Assistant General Manager - 3927

Jiffy Lube•Shelby Charter Township, MI

About The Position

Premium Velocity Auto/Jiffy Lube is seeking an Assistant General Manager to support the General Manager with daily operations, staff supervision, and overall store performance. The role involves training employees, participating in in-store tasks, and contributing to sales growth by executing operational standards and achieving KPIs. The ideal candidate is a hands-on problem solver who can drive sales, provide exceptional customer service, and lead, coach, and motivate employees in a fast-paced environment. The Assistant General Manager may oversee full store operations when the General Manager is absent.

Requirements

  • Valid driver’s license.
  • Minimum 1 year of retail management experience.
  • Basic math skills, including addition, subtraction, and percentages.
  • Ability to communicate clearly in English, both written and verbal.
  • Ability to use computers and internet tools and complete required forms.
  • Ability to stand for extended periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs.
  • Comfortable working in enclosed or semi-outdoor environments.
  • Authorized to work in the U.S. without sponsorship.
  • Strong customer service and communication skills.
  • Dependable, detail-oriented, and professional.
  • Proven leadership abilities and commitment to team development.
  • Commitment to safety standards and procedures.
  • Growth-minded with willingness to train.
  • Effective multitasker in a fast-paced environment.

Responsibilities

  • Open and/or close the store, maintain store cleanliness, and oversee cash and credit card procedures.
  • Order, receive, and track inventory in the store POS system.
  • Assist with hiring, onboarding, on-the-job training, scheduling, and corrective actions.
  • Lead by example using J Team Service Standards while supervising and performing lube services.
  • Resolve customer needs and concerns to ensure a positive guest experience.
  • Enforce company policies, procedures, and Environmental, Health & Safety compliance.
  • Oversee full store operations in the General Manager’s absence.
  • Support the General Manager with daily operations, staff supervision, and overall store performance.
  • Help train employees and contribute to sales growth by executing operational standards and achieving KPIs.

Benefits

  • Employer/employee-funded medical, dental, and vision plans; prescription coverage; and company-funded life insurance.
  • Employer-funded basic life and AD&D.
  • JLU training completion bonuses.
  • Monthly performance-based bonus structure.
  • Optional life, AD&D, accident, disability, critical illness, cancer, and hospital indemnity plans.
  • Flexible Spending Accounts (FSA) and Dependent Care FSA.
  • Employee Assistance Program, will preparation, and travel assistance.
  • Competitive starting salary plus monthly bonus potential of up to $750 based on KPI performance.
  • Clear career paths with advancement opportunities.
  • Bonus structure for developing your team.
  • Legal and financial advising, travel assistance, employee discounts, and access to a member-only discount center.
  • Employee discounts on parts and services.
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