Assistant General Manager ( AGM ) - Sinigual
Xperience Restaurant Group (XRG)•New York, NY
•$80,000 - $90,000•Onsite
About The Position
The Assistant General Manager is responsible for successfully managing all aspects of the venues profit & loss (P&L), driving the marketing and sales functions as well as the day-to-day operations of the business. The General Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results.
Requirements
- High School Diploma or equivalent required
- Proof of eligibility to work in the United States
- Valid Driver’s License
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Three (3) to five (5) years related experience
- Proficient in Windows MS Office, Open Table, Outlook
- Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- Experience with POS systems and back office reporting systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Coach, develop, and lead by example
- Create an environment of trust and mutual respect
- Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- Develop the annual budget and closely manage the venue’s P&L
- Develop and implement standard operating procedures, policies, and procedures to be followed by the management team
- Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- Evaluate outside partner, contractor, and vendor relationships on a frequent basis
- Ensure timely and accurate completion of all period--end financial statements and reports
- Manage staffing levels and controllable costs ensuring they are inline with budget
- Complete or verify completion of nightly logs and manager reports
- Monitor and enforce inventory controls
- Monitor guest satisfaction on all levels, including social media platforms
- Ensure health, safety, and sanitation requirements follow applicable state and federal laws
- Participate in community events
- Actively participate in marketing and advertising activities to ensure consistency with product line strategy
- Ensures that private events, catering, and banquets are successfully executed
- Adhere to company’s cash handling procedures
- Ensure that all equipment is kept clean and in excellent working condition
- Ensure that all products are received
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- Possess complete understanding of the employee handbook and adhere to the regulations contained within it
- Ensure compliance with all safety and health department procedures and all state and federal liquor laws
- Ensure compliance with company safety and sanitation standards
- Ensure staff is properly equipped with the tools to complete their tasks
- Assists and/ or completes additional tasks as assigned
Benefits
- Competitive Pay and Partner Perks
- Profit for Partners Program
- Medical, Dental, Vision, and 401(k) match
- Company-Paid Life Insurance
- Career Growth Opportunities
- Professional Development Reimbursement Program
- Employee Referral Program
- Safety & Compliance Incentives
- Free Food (monthly Meal Card allowances)
- Paid vacation time
- Sick Time (Offered in eligible states)
- Exclusive Credit Union Benefits
- Partner Perks (discounted rates on theme parks, travel, apparel, sports tickets, and more)
- Pet insurance
- Legal services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
