Assistant General Manager

OnTheFly Hospitality•Dublin, OH

5d•Onsite

About The Position

HangOverEasy is looking for the next generation of hospitality leaders. If you are interested in leaning into a career path in the world of hospitality, join our team and learn the ropes from some of the best in the industry. We work hard and care a lot about good food and great people. If you've got the hustle and heart we have a place for you.

Requirements

Previous restaurant experience, preferably in a supervisory, trainer, or leadership position
Strong understanding of restaurant operations with experience in either front-of-house or back-of-house positions
Demonstrated ability to lead, motivate, and develop employees
Willingness to learn and actively participate in all areas of restaurant operations
Basic knowledge of kitchen equipment, food preparation, and service procedures
Excellent communication and customer service skills
Strong organizational skills and sound judgment in a fast-paced environment
Genuine interest in professional development and advancement into restaurant management
Ability to work on your feet for extended periods of time
Ability to work a flexible schedule, including holidays and weekends
Must be able to lift 20 lbs
Must be able to be physically present in the restaurant a minimum of five days per week

Nice To Haves

ServSafe certification preferred

Responsibilities

Support the General Manager in overseeing daily restaurant operations and ensuring successful execution of service.
Lead the team through high-volume business periods, maintain hospitality standards, and ensure a safe, clean, and welcoming environment for guests and employees.
Maintain complete working knowledge of all front-of-house positions and confidently assist wherever needed.
Work closely with kitchen leadership to support food quality and efficient service, including operating the expo window, assisting with food preparation, and developing basic proficiency on kitchen stations.
Monitor business volume and make appropriate staffing adjustments to maintain efficient labor utilization.
Embody company values, lead by example, and support the General Manager in implementing company policies and operating procedures.
Foster a positive, collaborative, and accountable work environment.
Train, coach, and develop hourly employees through hands-on leadership and consistent feedback.
Assist the General Manager with recruitment, interviewing, hiring, and onboarding new employees.
Support the implementation of training programs and identify opportunities for employee growth and advancement.
Communicate regularly with the team regarding operational expectations, company initiatives, and performance standards.
Assist the General Manager with employee scheduling, inventory management, product ordering, cash handling, bank deposits, and other administrative responsibilities.
Develop an understanding of restaurant financial performance, including sales, labor costs, food costs, and controllable expenses.
Participate in operational and financial discussions with the General Manager to develop the business knowledge and management skills necessary for future leadership opportunities.