Assistant General Manager, Fuhu

Resorts World Las Vegas • Las Vegas, NV

3d

About The Position

The Assistant General Manager, Fuhu, leads daily front-of-house operations across multiple restaurants, manages personnel assignments, and ensures customers receive high-quality products and service. The position oversees restaurant team members, operational costs, sales and budget goals, reporting, sanitation, and guest service matters. It also supports open communication between management and team members and ensures Resorts World guidelines, values, and property and department standards are followed.

The role is typically performed in a restaurant and involves varied work conditions, including changes in noise level, temperature, illumination, and air quality. The Assistant General Manager must obtain and maintain position-specific licensing and use a personal cellular device for job-related operational tasks and company documents. Team members are expected to act as ambassadors for Resorts World Las Vegas by supporting safety, security, cleanliness, and guest experience.

Requirements

• At least five years of experience within restaurant operations.
• At least four years of directly related operational management experience.
• Working knowledge of restaurant management software systems.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• Ability to successfully lead and mentor a team.
• At least 21 years of age.
• Proof of eligibility to work in the United States.
• Ability to obtain a Non-Gaming Card, Alcohol Awareness Card, and Food Handling Card.

Nice To Haves

• Previous experience managing a team using a collective bargaining agreement.
• Previous experience in a large, luxury resort setting.

Responsibilities

• Manage all aspects of personnel for restaurant team members.
• Build and maintain strong relationships with customers, guests, subcontractors, and vendors.
• Research market trends and develop and implement programs to improve operations.
• Manage operational costs to achieve or reduce budgeted expenditures.
• Ensure sanitation procedures and work-area organization comply with health codes and standards.
• Respond to and assist with departmental guest service matters as needed.
• Achieve daily sales, assigned cost, and budget goals.
• Oversee required weekly, monthly, and annual department reports and analysis.
• Conduct regularly scheduled meetings to maintain communication between management and team members.
• Ensure team members follow company guidelines in the training manual and team member handbook.
• Ensure Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use a personal device or cellular phone for job-related operational tasks, duties, and review of company documents.
• Perform other duties as assigned.
• Support the company's expectations for safety, security, cleanliness, and guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed