Director of Rooms

SHAMIN HOTELS MASTER•Virginia Beach, VA
•$68,000 - $72,000•Onsite

About The Position

To act as the assistant to the General Manager in managing the hotel’s operations, maintaining established revenue, cost and quality standards. Oversees overall day-to-day hotel operations as delegated by the General Manager. Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us! Join Our Team and Passionately Serve Our Guests! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! For years, we've been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If you're looking for a company where you can build a career, not just a job, Shamin Hotels is the place for you!

Requirements

  • Team Up: Be Golden, Collaborate and Help Others Succeed.
  • Own It: Be a role model, Embrace Responsibility and Keep Learning.
  • Passionately Serve: Be Positive, Care Deeply and Create Memories.
  • Bachelor’s Degree and/or extensive experience in a hotel or related field required.
  • Strong financial knowledge required.
  • Must be able to work with and understand financial information and data, and possess basic mathematical skills
  • Reading, Writing, Basic Math
  • Computer skills
  • Brand systems

Nice To Haves

  • 1-2 years of hotel experience is preferred.

Responsibilities

  • Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction.
  • Participates in the development of short term and long term financial and operational plans for the hotel.
  • Remains current on business trends and local activities.
  • Meets assigned departmental budgets and monitors financial statements.
  • Establishes and maintains an appropriate level of community involvement.
  • Ensures proper handling of guest complaints.
  • Assists in the development of new programs which results in an increased level of guest satisfaction and operational excellence.
  • Knows and complies with all company policies and procedures pertaining to this position and its duties.
  • Ensures cross-selling of other Shamin Hotels by hotel staff.
  • Teaching, mentoring, and directing hotel staff.
  • Being comfortable with the high level of visibility and the leadership role within the hotel and community.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • accident insurance
  • short and long term disability insurance
  • pet insurance
  • gym membership discounts
  • Paid time off
  • Paid holidays
  • Shamin Perk discounts on tickets, rental cars and attractions
  • footwear discounts
  • 401K plan with company match
  • employee discounts at our branded hotels
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