Assistant General Manager

HOME2 SUITES - FAYETTEVILLE • Fayetteville, NC

11h • Onsite

About The Position

LBA Hospitality is hiring an Assistant General Manager (AGM). The AGM supports the General Manager in overseeing daily Front Office, Housekeeping, and Maintenance operations. The role provides leadership to hotel associates, manages operational and financial performance, and ensures exceptional guest service. The AGM assumes General Manager responsibilities when the GM is absent.

This is an on-site position. Flexible availability, including nights and weekends, is required, and periodic overnight travel may be required. The position also involves physical activity, including pushing or pulling up to 60 lbs., lifting or carrying up to 30 lbs., and standing or walking for extended periods, as well as bending, stretching, and reaching.

Requirements

• At least 3 years of hotel industry experience.
• At least 2 years of experience supervising at least eight associates.
• High school diploma or equivalent.
• Strong leadership, communication, organization, and problem-solving skills.
• Experience with property management systems and basic accounting practices.
• Must meet company security clearance requirements.
• Ability to push or pull up to 60 lbs. and lift or carry up to 30 lbs.
• Ability to stand and walk for extended periods, bend, stretch, and reach.
• Flexible availability, including nights and weekends.
• Periodic overnight travel may be required.

Nice To Haves

• Hilton or Marriott experience preferred.

Responsibilities

• Lead, train, coach, and develop hotel associates.
• Assist with interviewing, hiring, performance feedback, and associate development.
• Oversee Front Office, Housekeeping, and Maintenance operations.
• Manage schedules, payroll, inventory, purchasing, and other administrative functions.
• Monitor labor, expenses, and operations within established budgets.
• Ensure compliance with company policies, brand standards, safety, and security procedures.
• Resolve guest concerns professionally and ensure high-quality service.
• Maintain effective communication among departments and corporate support teams.
• Complete required operational documentation and reports.
• Perform other duties as assigned.
• Assume General Manager responsibilities when the GM is absent.

Benefits

• Quarterly bonus program
• Insurance
• Paid time off (PTO and holidays)
• 401k with Employer Match
• Option to be paid daily with DailyPay
• Competitive wages
• Hotel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED