Assistant General Manager - Boulevard

Hilton Grand VacationsLas Vegas, NV
Onsite

About The Position

Hilton Grand Vacations is seeking an Assistant General Manager for its location on the Boulevard. This role requires a passionate individual ready to apply their hospitality skills or grow within a dynamic environment offering advancement opportunities. The Assistant General Manager will serve as a hands-on leader for all operating departments, with primary responsibility for executing duties in alignment with the company's service culture to drive success. The position demands expertise and professionalism to ensure operations run smoothly, efficiently, and with excellence.

Requirements

  • Minimum 7 years of hands-on experience in large-scale resort operations
  • At least 5 years of related hospitality experience
  • 5+ years in a managerial or director-level role
  • Previous experience in timeshare operations required
  • Exceptional verbal and written communication abilities
  • Proven experience in safety, security, and risk management
  • Strong understanding of finance, budgeting, scheduling, payroll, and project management
  • Demonstrated ability to build and sustain a high-engagement service culture
  • Proficient in relevant computer systems and software

Nice To Haves

  • Prior leadership experience in guest service and food & beverage

Responsibilities

  • Builds and leads Association(s) operating and retail budgets
  • Develops and maintains cost & labor controls
  • Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property
  • Determines most appropriate and efficient method to address and seek innovative solutions
  • Monitor daily service levels in customer interactions
  • Remains alert to potential problems or areas of concern, ensuring appropriate action
  • Coaches, guides, and directs seven (7) department leaders
  • Counsels' direct reports on job-related matters
  • Guides and advises employees to achieve established goals and objectives
  • Leads engagement activities with the community and the region
  • Champion of the Grand Impact Committee for the property
  • Lead daily leadership stand up meetings
  • Participate in department-specific meetings
  • Lead monthly staff meetings for the Executive Leadership
  • Lead quarterly team member town hall events & engagement

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K plan
  • Paid Time Off (PTO) program
  • Extraordinary travel benefits (available on day one of employment)
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