Assistant General Manager - RDU

Signature Aviation • Morrisville, NC

2d • Onsite

About The Position

As an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, flight crews, and residents in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly. In addition to overseeing daily functions, you’ll lead the private aviation terminal in the General Manager’s absence, upholding Signature Aviation’s gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team. This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions. If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.

Requirements

• Comfortable working in indoor and outdoor environments.
• Comfortable working near active aircraft and ground service equipment.
• Comfortable working in varying weather conditions.

Nice To Haves

• Passion for operational excellence.
• Passion for creating exceptional guest experiences.

Responsibilities

• Guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting.
• Coordinate ramp operations, guest services, and team performance to ensure the terminal runs smoothly.
• Lead the private aviation terminal in the General Manager’s absence, upholding Signature Aviation’s gold standard of service.
• Ensure an efficient and elevated guest experience through expert knowledge of operational procedures.
• Model a hands-on, approachable leadership style that motivates the team.

Benefits

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed