Assistant General Manager

Panera Bread®•Lockport, IL
•Onsite

About The Position

The Assistant General Manager (AGM) directly supports the General Manager in leading operations in the bakery-cafe, delighting guests every day, and growing the business – while taking ownership for the hiring, training, and development of the rest of the team. Through focused development, this role serves as a launchpad to becoming our next General Manager.

Requirements

  • Must be at least 18 years of age
  • Full work availability – days, nights, weekends, and holidays
  • Valid Driver’s License and reliable transportation
  • 2+ years of restaurant management experience
  • Exposure to financial accountability
  • Excellent communication, interpersonal and customer service skills
  • Ability to work well independently and as part of a team
  • Satisfaction of a pre-employment background check
  • Authorization to work in the United States through E-Verify

Responsibilities

  • Support your General Manager by making key decisions and problem solving.
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
  • Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
  • Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
  • Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers in the people processes.
  • Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
  • Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
  • Help build our Culture of warmth, belonging, growth, and trust.

Benefits

  • Manager Bonuses - Earn bonuses for achieving key metrics each period
  • Medical
  • Dental
  • Vision
  • Disability
  • Critical Illness
  • 401k with company match
  • HSA with company contribution
  • Life Insurance
  • Paid Vacation & Sick Time - Earn an hour of sick time for every 30 hours worked!
  • Employee Emergency Fund
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