Assistant General Manager

Gate Golf Club•Naples, FL

13d•Onsite

About The Position

Established in 2023 and located in Naples, Florida, The Gate Golf Club ("The Gate") is a non-profit organization driven by a shared love for golf and a commitment to creating a lasting impact on the community. Scheduled to open in late 2026, The Gate consists of a 175-seat freestanding full-service restaurant, pavilion bar, concessions snack bar, 30-bay state-of-the-art practice range with Trackman technology, expansive putting green and putting course, and a Jacobsen-Hardy-designed 9-hole regulation-length golf course. Recognizing the limited availability of public courses in Southwest Florida, The Gate Golf Club is dedicated to making the sport more accessible for families and players of all skill levels. The Assistant General Manager is a hospitality professional who has extensive multi-outlet food and beverage and new property launch experience in addition to managing complex operations. The Assistant General Manager will oversee all front of house food and beverage operations including Oakwood Grill restaurant, The Gimme Concessions, The Pavilion outdoor bar, the beverage program and all events for The Gate while ensuring exceptional customer experiences and maintaining financial sustainability. The Assistant General Manager provides strategic leadership, manages the staff, enhances facility services, and ensures the facility operates with a high level of efficiency. Reporting to the General Manager, the Assistant General Manager will interact frequently with the department heads to execute the mission of The Gate Golf Club. The Gate strives to accomplish three things: provide high-quality experiences at affordable rates to members of the greater Naples (SWFL) community, educate and train the next generation of the hospitality and golf workforce, and introduce golfers to the game through the integration of First Tee programming. Position Summary: The Assistant General Manager is responsible for the strategic and day-to-day leadership of the Oakwood Grill food and beverage operations, and for the development, oversight, and management of the beverage operations at The Gate. This includes the management of Oakwood Grill, a 175-seat casual restaurant, as well as beverage concept development and implementation oversight for Oakwood Grill, The Pavilion outdoor bar, The Gimme concessions, The Bays practice range, the putting course and other service areas, and all banquet and catering functions. This individual will lead a diverse team of front-of-house and back-of-house professionals, ensuring exceptional service, high-quality offerings, and profitability across all outlets. The Assistant General Manager will be a member of The Gate's hospitality leadership team providing expertise in, but not limited to, culinary concept development, food and beverage conceptualization and oversight, operating and capital budgets, standard operating procedures, as well as operations oversight and hands-on management. The Assistant General Manager, in collaboration with the General Manager, will develop the operating budget and schedule with key milestones to ensure the successful grand opening of The Gate including but not limited to pre-opening plan development, staff recruitment, hiring and training, food and beverage menu development, establishing vendor accounts and procurement to ensure a successful grand opening.

Requirements

5+ years in hospitality, club management, or related field
Bachelor's degree or equivalent in Hospitality Management, Business Administration, or Food Management professional certification (preferred)
New property launch experience strongly preferred
Availability to work flexible hours, including weekends and holidays
Proficient in Microsoft Office and facility-based point-of-sale systems
Deep understanding of multi-outlet hospitality operations in a seasonal environment, and the ability to manage cross-functional teams
Strong financial acumen with experience in budgeting, cost control, and revenue growth
Skilled at interpreting financial statements and building comprehensive business plans
Inspiring leadership, excellent communication, and organizational discipline
Passionate about delivering high-quality service and fostering a strong team culture
Effective decision-maker in a dynamic, fast-paced environment
Confident public speaker and community ambassador

Nice To Haves

Bachelor's degree or equivalent in Hospitality Management, Business Administration, or Food Management professional certification

Responsibilities

Oversee the annual food and beverage operating plan and budget for Oakwood Grill and the beverage plan and budget for all food and beverage outlets to ensure alignment with revenue goals and guest experience standards
Recruit, train, schedule, and supervise all Oakwood Grill food and beverage team members, including service staff, kitchen staff, and event/catering personnel
Recruit, train, schedule, and supervise all front-of-house beverage team members, including service staff, bartenders, and event/catering personnel for all food and beverage outlets, including, but not limited to, Oakwood Grill, The Gimme concessions, The Pavilion outdoor bar, The Bays practice range and the putting green
Ensure consistent adherence to food safety, sanitation, and workplace safety standards in compliance with local, state, and federal regulations
Implement and monitor purchasing and inventory systems to maintain appropriate stock levels and manage cost controls across all units
Collaborate with marketing and programming teams to develop promotions, packages, and event-driven activations to increase guest spending and enhance brand visibility
Maintain strong relationships with vendors, suppliers, and partners to optimize product quality and pricing
Lead the planning and execution of food and beverage service for internal events, tournaments, banquets, and external rentals
Ensure seamless communication and coordination between kitchen and service staff to maintain consistency in guest service and culinary execution
Uphold compliance with all alcohol service regulations; maintain certifications for responsible alcohol management programs (e.g., TIPS or R.A.M.)
Monitor guest satisfaction through feedback loops and service recovery efforts to maintain a high standard of hospitality across all touchpoints
Stay current with industry trends, emerging concepts, and guest expectations to evolve The Gate's food and beverage program
Understand the core pillars of The Gate and proactively drive the business to accomplish the mission
Uphold professionalism and integrity in all interactions, on and off property
Lead by example to inspire team morale, guest satisfaction, and operational excellence
Recruit, train, supervise, and develop all Oakwood Grill front-of-house and back-of-house staff and all front-of-house beverage operations staff
Conduct regular staff performance evaluations and provide ongoing coaching