Assistant General Manager
USHG•Boston, MA
•Onsite
About The Position
The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.
Requirements
- 3+ years of restaurant management experience in a similar environment
- Must be able to stand and/or walk for extended periods of time
- English fluency and Spanish preferred, but not required
Nice To Haves
- Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
Responsibilities
- Consistently deliver a culture of Enlightened Hospitality to guests and team members
- Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders
- Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager
- Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
- Consistently looks for internal and external opportunities to build our growing team
- Fosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
- Ensures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely manner
- Completes assigned administrative responsibilities as directed by the General Manager
- Demonstrates experience in maintaining all aspects of operations, including HR related responsibilities
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
Benefits
- Competitive pay and bonus potential: Annual compensation of $85,000 - $95,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
- Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
- Time to recharge: Generous paid time off and paid parental leave to support life outside of work
- Investing in your future: A matched 401(k) plan to help you grow long-term savings
- Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
- Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
- Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
- Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
- Convenience & flexibility: Pre-tax commuter benefits for transit and parking
- Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
