Paradies Lagardère-Assistant General Manager - Moab Brewery - SLC International Airport

Paradies Lagardère•Salt Lake City, UT

9d•Onsite

About The Position

The Assistant General Manager is a partner who invests in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. This role is for the partnership with local favorite Moab Brewery at the Salt Lake City International Airport. Moab Brewery & Restaurant brings the spirit of adventure and award-winning craft beer to travelers, offering a taste of Utah with bold, flavorful beers and hearty food. The Assistant General Manager will be a visible presence, available to team members, guests, and airport partners, monitoring performance and making adjustments as needed. They will ensure positive guest service, investigate and resolve complaints, and drive top-line sales and profitability. The role requires adaptability, problem-solving skills, and resourcefulness in a fast-moving environment.

Requirements

2-4 years of experience in restaurant management.
Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion.
Ability to lift a minimum of 25 lbs.
Perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
Standing for long periods and the ability to work in an environment with varying temperatures.
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must agree to work various shifts in a 7/365 team-oriented environment.
Proficiency required in reading, writing, Microsoft Office, and mathematics.

Nice To Haves

Bachelor of Science degree in hotel/restaurant management is desirable.
A combination of practical experience and education will be considered as an alternative.

Responsibilities

Create and deliver first-class experiences for the traveling public.
Build a great workplace by promoting and driving an engaged workforce, career development, and learning.
Maintain a professional restaurant image, including cleanliness, food quality and presentation standards, and grooming standards.
Be a visible presence, available to members of your team, guests, and airport partners.
Monitor the performance of your team and operational systems, making adjustments, as necessary.
Ensure positive guest service in all areas.
Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours.
Take all appropriate actions to turn dissatisfied guests into return guests.
Drive top line sales and profitability.
Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.