Floating Assistant General Manager #9125/#9126

The Inland Real Estate Group of Companies•Holland, MI

6d•$16 - $20•Onsite

About The Position

Devon Self Storage is hiring a full-time Assistant General Manager based at its store at 257 W Lakewood Blvd, Holland, Michigan, with responsibility for covering shifts at its second Holland location at 12285 Felch Street. The role centers on customer service, sales, store operations, and property upkeep. The Assistant General Manager helps customers select storage units, completes sales and payments, and supports a positive customer experience. The position includes a flexible schedule outside traditional retail hours, without late nights or very early mornings. This is an internal promotion opportunity. The employer describes Devon Self Storage as a nationwide company with more than 200 locations across 32 states, founded in 1988, and a member of The Inland Real Estate Group of Companies, Inc.

Requirements

High school diploma or equivalent.
Ability to lift more than 30 pounds.
Strong customer service and communication skills.
Ability to work independently when needed and follow through on assignments.
Valid driver’s license and insurance, with access to reliable transportation for workday travel to vendors and/or other worksites.
Ability to manage multiple tasks simultaneously.
Basic to moderate knowledge of Microsoft Office software, including Word, Excel, and Outlook.
Ability to regularly work indoors and outdoors, with exposure to adverse environmental conditions, weather, extreme noise, chemicals, debris, and traffic hazards.

Responsibilities

Open, close, and secure the store each business day.
Meet and exceed sales goals through rentals, protection plans, and other merchandise.
Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
Assist the General Manager with the online auction process; training is provided.
Build and maintain customer relationships by helping customers find appropriate storage solutions.
Provide a personalized, high-touch customer experience.
Process payments, balance receipts, and complete bank deposit drops.
Conduct daily property walkthroughs, safety inspections, and lock checks; clean storage units.
Open and close storage doors and complete tasks requiring lifting more than 30 pounds.
Perform light maintenance and landscaping, including mopping, sweeping, changing light bulbs, and cleaning bathrooms.
Travel during the workday to vendors and/or other worksites as needed.

Benefits

Competitive hourly pay of $16.27–$19.52 and eligibility for the company incentive bonus program, including an uncapped monthly performance-based bonus.
Medical, dental, and vision insurance (PPO) for eligible full-time employees.
401(k) plan with company match.
Vacation time, nine paid holidays, and three floating holidays per year.
Sick time.
Tuition reimbursement opportunity.
Company-paid life insurance equal to annual base salary.
Company-paid short-term and long-term disability.
Paid parental leave.
Growth opportunities.
Schedule designed to support work-life balance, with no late nights or very early mornings.