Assistant General Manager - Vantage

Bozzuto • Jersey City, NJ

3d

About The Position

The Assistant General Manager (AGM) is a second-in-command role responsible for supporting community operations, leading by example, and helping deliver exceptional experiences to residents and prospective residents. The AGM contributes to financial and occupancy goals, builds resident loyalty, maintains the appearance and brand standards of the community, and coaches team members when the Property Manager or General Manager is not present. The role combines hands-on work with team leadership in a fast-paced environment.

The position requires working one to two weekends per month when prospective residents are looking for a home, with two days off during the week. It is eligible for additional bonus opportunities and has a stated salary range of $80,000–$85,000 USD.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, with a passion for creating engaging and distinctive content.
• Outstanding written and verbal communication skills.
• A sharp, professional appearance.
• Competence with industry software, apps, and computer programs.
• Sales aptitude.

Nice To Haves

• YARDI experience is preferred.

Responsibilities

• Lead by example and uphold behaviors consistent with Bozzuto’s core values and culture.
• Contribute to financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours to help achieve occupancy goals and secure new leases.
• Promote resident retention and brand loyalty by ensuring positive resident interactions.
• Maintain impeccable interior and exterior community conditions and ensure the team presents a crisp, professional appearance.
• Coach and mentor team members when the Property Manager or General Manager is not present.
• Create a motivating environment that encourages the team to do its best.
• Take responsibility for leading when the General Manager is not present.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Seek opportunities to get to know and understand residents.
• Work one to two weekends per month, with two days off during the week.

Benefits

• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager