Assistant General Manager

Terry Black s Barbecue LLC • New Braunfels, TX

2d • $75,000 - $85,000

About The Position

The Assistant General Manager provides general supervision of restaurant operations, including interviewing and hiring, employee engagement, attendance, and training. The role contributes to the restaurant’s progress and growth by modeling commitment and expertise in its processes. The Assistant General Manager oversees staff, food preparation, customer experience, compliance, inventory, purchasing, restaurant equipment, sales records, and operational reporting.

Requirements

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficiency with Microsoft Office Suite or related software.

Nice To Haves

• Sales-driven and results-oriented approach.
• Passion for people while upholding company standards.
• Adaptability in an ever-changing environment.
• Ability to create a positive, winning team culture.
• Dynamic leadership that brings energy and inspiration to the team.
• Consistently seeks pathways to improve sales and cost of goods.

Responsibilities

• Hire and train restaurant staff.
• Organize and oversee staff schedules.
• Conduct timely and constructive performance evaluations.
• Handle employee discipline and termination in accordance with restaurant policy.
• Supervise food preparation and ensure compliance with health, safety, food handling, and hygiene standards.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints and resolve issues diplomatically and courteously.
• Ensure compliance with alcoholic beverage regulations.
• Estimate food and beverage costs.
• Manage inventory and purchase food and supplies.
• Inspect the restaurant and equipment daily for compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluate restaurant equipment for repairs and maintenance and schedule service.
• Maintain sales records and track cash receipts.
• Prepare and submit operations reports and other documentation requested by company leadership.
• Perform other duties as assigned.
• Set an example of commitment and process expertise.
• Seek ways to improve sales and cost of goods.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed