Assistant General Manager - Black's Pub, Whistler, BC
About The Position
At Gibbons Whistler, the company is dedicated to 'Making People Happy' and has been a cornerstone of Whistler hospitality since 1979. They operate Black's Pub, one of Whistler’s most iconic destinations for lively après, fresh local flavours, and unbeatable views. The company's core values include Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. They are seeking an Assistant General Manager who is passionate about delivering exceptional guest services, loves working in a fast-paced, tourism-focused, and guest-first environment, and wants to grow with a culture-driven company, contributing to building Whistler’s most memorable experiences.
Requirements
- Hospitality/Marketing/Sales background
- Guest experience focused and maintaining community connections
- Administration and computer skills (Microsoft products, POS, employee timekeeping programs)
- Flexibility and adaptability
- Strong communication skills and ability to react calmly to challenging and stressful situations
- SIR
Nice To Haves
- Events management experience
- First Aid (or ability to acquire)
Responsibilities
- Lead by example with full sales and product knowledge, inspiring your team to upsell and enhance the guest experience.
- Schedule, train, and develop team members, providing coaching and support to help them succeed.
- Recruit top talent and foster a positive, high-performance workplace culture.
- Participate in regular operations meetings, contributing insights on profit, revenue, labour, and employee engagement.
- Oversee daily inventory to ensure the business is fully prepared for each shift.
- Maintain strict liquor license compliance and uphold all legal and safety standards.
- Champion internal feedback programs and create opportunities for team recognition.
- Plan and execute marketing initiatives and events that drive guest engagement and sales.
- Uphold and promote the company’s Core Values in all aspects of operations.
Benefits
- $55,000 - $60,000 annual salary based on experience and qualifications
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler and a benefit stipend (for qualifying roles)
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
