Assistant General Manager

Tavern HallBellevue, WA
Onsite

About The Position

Tavern Hall is seeking a full-time Assistant General Manager (AGM) to join their team. The ideal candidate is an experienced, hands-on leader who is energetic, self-starting, and possesses a guest-first focus. This role requires the ability to build relationships, motivate others, and create a culture of accountability. The AGM should take an assertive approach to overcoming business obstacles and make data-driven decisions that benefit the company and the team. A passion for the industry and a desire to work for a company that operates ethically are essential. Tavern Hall emphasizes people development through comprehensive training programs, including an e-Learning platform called 'The Point'. They are a purpose-driven company focused on 'Enabling Happiness and Loyalty with Every Interaction'. The company supports its business with involved regional managers who oversee fewer stores, a dedicated Facilities Manager, and actively involved owners. They promote from within, with many regional managers and General Managers starting as AGMs or hourly employees. The restaurant is described as organized, systematized, and run like a business, with a strong culture of accountability. The company invests in store-level management, capital expenditures, and labor.

Requirements

  • 2+ years high-volume, upscale casual restaurant management experience with a strong track record of progressive career growth (within one company a plus).
  • High-energy, works with a sense urgency.
  • Polished and professional presentation and approach.
  • Strong leadership traits with the ability to drive performance results through motivating and coaching others.
  • Detail oriented with high standards in service and organization and operations.
  • Guest focused and hospitable, you truly enjoy taking care of others.
  • Proficiency with MS office suite (Outlook, Word, Excel, Teams, etc.).
  • Strong written and oral communication skills.
  • Flexible schedule.

Responsibilities

  • Promoting a culture of Accountability in which our purpose of Enabling Happiness and Ensuring Loyalty with Every Interaction can thrive.
  • Providing leadership and direction to all hourly employees to achieve high standards in all restaurant operations and customer service.
  • Building relationships with others and fostering a positive environment where employees are motivated to obtain results.
  • Ensuring the financial success by driving sales and controlling costs to achieve the company's profitability goals.
  • Overseeing all HR duties including the hiring, training and coaching of all hourly employees.
  • Working with others to assertively address and overcome all obstacles that face the business.
  • Using data to make business decisions that optimize the health of the restaurant.

Benefits

  • 90% employer-paid medical, dental, and vision insurance after 60 full days of employment.
  • Dependent/family coverage available at full cost to the employee.
  • 12 days of Paid Time Off (PTO) per year.
  • 5 paid holidays per year.
  • Free meals on shifts worked.
  • 50% off when dining on a day off.
  • Eligibility for quarterly and annual discretionary bonuses based on store performance.
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