Assistant General Manager

ABM US•Vale, OR

9h•$80,000 - $100,000

About The Position

The Assistant General Manager oversees assigned client facilities and personnel, ensuring the Company provides professional, high-quality service and complies with Company, client, and regulatory safety, quality, and compliance standards. The role is also accountable for realizing planned profitability across assigned accounts. The position involves communicating with employees and clients, maintaining client relationships, monitoring contractual and regulatory compliance, overseeing payroll and invoicing, controlling costs, and supporting recruiting, hiring, training, and personnel supervision. The Assistant General Manager ensures training and incident documentation are properly maintained and works with Safety Quality Managers to monitor safety programs. ABM is a provider of integrated facility, engineering, and infrastructure solutions. It serves sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.

Requirements

Ability to communicate effectively in English.
Ability to read and interpret safety rules, operating and procedure manuals, and employee handbooks.
Ability to write routine reports and correspondence.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the public.
Effective listening skills.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to stand and walk for most of the work shift.
Ability to lift up to 25 pounds for most of the work shift.

Responsibilities

Communicate effectively with employees and clients to fulfill performance and quality requirements.
Monitor compliance with contractual and regulatory requirements in the area of responsibility.
Ensure payroll is prepared and transmitted accurately and on time.
Maintain positive relationships with client representatives.
Control costs to ensure profitability in the area of responsibility.
Ensure clients receive accurate invoices on time and follow up on invoice payments.
Oversee or be responsible for recruiting, hiring, and training employees in the assigned area, following established procedures cost-effectively.
Ensure employees receive appropriate job-related training and that training is documented and maintained according to Company standards.
Ensure injuries, incidents, and accidents are documented, reported, and processed appropriately.
Monitor safety programs and communicate frequently with Safety Quality Managers to ensure compliance with Company safety standards.
Comply with safety, security, compliance, and quality standards and procedures established by the Company, clients, and regulatory authorities.
Establish and maintain effective communication and working relationships with passengers, coworkers, shift coordinators, supervisors, managers, and others.
Ensure duty managers and supervisors are professionally trained and understand their assigned duties.