Assistant General Manager for Courtyard by Marriott Oakland Airport
About The Position
Midas Hospitality is seeking a dynamic Assistant General Manager to join their team at the Courtyard by Marriott Oakland Airport. Candidates must have prior hotel management experience and a passion for delivering superior customer service. This role involves overseeing front desk, housekeeping, and engineering operations, as well as human resources functions such as hiring, training, coaching, counseling, problem resolution, and discipline. The Assistant General Manager will also be responsible for resolving customer complaints, anticipating operational issues, preparing forecasts and reports, and assisting in budget development and monitoring to maximize revenue and minimize expenses.
Requirements
- Previous hotel management experience
- Excellent communication and interpersonal skills
- Ability to work nights and weekends
Responsibilities
- Oversee front desk, housekeeping, and engineering operations.
- Manage human resources functions including hiring, training, coaching, counseling, problem resolution, and discipline.
- Resolve customer complaints and anticipate potential problems.
- Monitor operational issues, business flow, and associate performance.
- Prepare forecasts and reports.
- Assist in the development, implementation, and monitoring of the budget to maximize revenue and minimize expenses.
Benefits
- Growth and development tools
- Access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
