Assistant General Manager #9007
About The Position
Join Devon Self Storage as a Full-Time Assistant General Manager in Austin, TX, with responsibilities also covering the New Braunfels location. This role offers a customer-focused position with career growth opportunities, avoiding traditional retail hours. You will be the primary contact for creating a great customer experience, from assisting customers with storage unit selection to processing sales and payments. The ideal candidate is passionate about customer service, motivated by sales, and eager to learn. Devon Self Storage emphasizes internal promotion and long-term career development.
Requirements
- High School Diploma or Equivalent
- Ability to lift 30+ lbs.
- Strong customer service skills and communication required.
- Proven ability to work independently when needed and follow through on assignments.
- Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
Nice To Haves
- Internal promotion opportunity
Responsibilities
- Ensure the store is opened, closed, and secured each business day.
- Meet and exceed sales goals through rentals, protection plans, and other merchandise.
- Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
- Assist the General Manager with the online auction process.
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts, and complete bank deposit drops.
- Conduct daily property walkthroughs for safety inspections and lock checks.
- Clean storage units.
- Open and close storage doors.
- Complete tasks requiring lifting 30+ lbs.
- Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other light maintenance and landscaping duties.
Benefits
- Full-time in-store position
- Availability Monday-Saturdays with a flexible schedule
- Competitive hourly pay
- Uncapped MONTHLY performance-based bonus
- Growth opportunities
- A schedule that operates outside of traditional retail hours (no late nights or super early mornings)
- A role that supports work-life balance
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time
- Nine Paid Holidays
- Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
