Assistant General Manager

Panera Bread • Arnold, MO

3d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role takes ownership of hiring, training, and team development, while helping the bakery-cafe meet its goals, operating and quality standards, and guest-service expectations. The Assistant General Manager also helps maintain costs and inventory, ensures compliance with company procedures and applicable regulations, and supports a healthy, safe workplace and a culture of warmth, belonging, growth, and trust.

Requirements

• Must be at least 18 years old.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

• One or more years of restaurant management experience.
• ServSafe certification, or ability to obtain it.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
• Assist with managing team performance so the bakery-cafe meets its goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
• Work with the team to ensure guests are delighted by the quality of food, service, and the team.
• Build relationships that foster long-term, loyal guests.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager in maintaining the bakery-cafe’s costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with matching available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Team member perks and rewards.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed