Assistant General Manager

Atrium Hospitality•Norfolk, VA

1d•Onsite

About The Position

Lead at the heart of Norfolk's waterfront hospitality scene. The Sheraton Norfolk Waterside Hotel is a 468-room, full-service property overlooking the Elizabeth River and featuring more than 30,000 square feet of meeting and event space, making it a destination for business, group, and leisure travelers alike. As Assistant General Manager, you'll help drive operational excellence, exceptional guest experiences, and team success while building your career in a vibrant coastal city known for its thriving downtown, rich maritime history, and outstanding quality of life.

Requirements

3+ years of hotel management experience: Demonstrates a solid track record of leading hotel operations, managing teams, and delivering consistent results in a fast-paced, high-pressure environment.
Degree in accounting, business, finance, management, or a related field (or equivalent experience): Provides a strong foundation for navigating hotel operations and making informed decisions.
Proficiency in Microsoft Office Suite and familiarity with POS/PMS systems, Birch Street, Concur, ProfitSage, Sage300, Workday: These tools ensure smooth operations, accurate reporting, and quick problem-solving in a fast-paced environment.

Responsibilities

Guide and support your team through daily operations, ensuring everything runs smoothly.
Oversee daily processes and deliver timely, accurate revenue reports with precision.
Manage house funds and resolve cashier discrepancies with skill and attention to detail.
Complete month-end tasks and general ledger duties like a pro, ensuring accuracy and efficiency.
Streamline operations and optimize efficiency across departments to keep things running smoothly.
Build trust with direct, honest communication, ensuring a respectful and reliable environment.
Use experience and sound judgment to make swift, impactful decisions that enhance guest experiences and drive business success.