Assistant General Manager & Sales Support

Sky Resorts • Petoskey, MI

6d • $19 - $24 • Onsite

About The Position

Pine Pond Homes is seeking a motivated and dependable Assistant General Manager & Sales Support team member to join our growing residential community in Petoskey, Michigan. This position combines inside sales, lead generation, customer service, and community operations. The ideal candidate is a proactive self-starter who enjoys building relationships, communicating with prospective homebuyers, and contributing to the success of a growing housing community. This is a local, on-site opportunity for someone interested in gaining experience in residential home sales and community management, with the potential to grow into a full-time, year-round position.

Requirements

• Friendly, outgoing, and comfortable speaking with new people.
• Sales-oriented and motivated to generate results.
• Reliable, organized, and self-motivated.
• Confident in communicating by phone, email, and in person.
• Comfortable using computers, email, and CRM software.
• Able to manage multiple priorities independently.
• Professional, dependable, and committed to excellent customer service.
• Willing to support both sales initiatives and daily community operations.

Nice To Haves

• Inside sales, lead generation, or customer service.
• Real estate, manufactured housing, residential home sales, or property management.
• CRM software and lead tracking.
• Administrative or office support.
• Knowledge of the Petoskey and Northern Michigan housing market.
• Previous housing industry experience is preferred but not required.

Responsibilities

• Respond to incoming sales inquiries through phone, email, website submissions, and other lead sources.
• Conduct proactive outbound calls and follow-up with prospective homebuyers.
• Qualify potential buyers by understanding their housing needs, budgets, desired timelines, and purchasing interests.
• Schedule appointments and home tours for qualified prospects.
• Conduct home and community tours as assigned by management.
• Maintain accurate and detailed prospect records within the company's CRM system.
• Follow up consistently with new, active, and previously interested prospects.
• Promote available homes, community amenities, and homeownership opportunities.
• Assist with open houses, local outreach, marketing campaigns, and lead-generation initiatives.
• Develop relationships with local employers, real estate professionals, and community partners to generate buyer referrals.
• Support the sales team in moving qualified prospects through the sales process.
• Provide friendly and professional customer service to residents, guests, and prospective buyers.
• Assist with daily administrative and operational responsibilities.
• Serve as a welcoming and visible representative of Pine Pond Homes.
• Build positive relationships with existing homeowners and residents.
• Respond to general resident inquiries and direct concerns to the appropriate team member.
• Assist with resident communication, community notices, and general updates.
• Help coordinate vendor appointments, service requests, and community activities as directed.
• Monitor community appearance and proactively address maintenance concerns or propose solutions to management.
• Support community events and resident engagement initiatives.
• Maintain organized and accurate sales prospect records.
• Document calls, emails, appointments, and follow-up activities within the CRM.
• Assist with preparing home sales information, marketing materials, and community packets.
• Provide management with regular updates on lead activity, scheduled tours, and prospective buyers.
• Track assigned tasks and ensure timely follow-through.
• Participate in team meetings and communicate opportunities for operational improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed