Assistant General Manager - Roof at theWit
About The Position
The Assistant General Manager (AGM) for Roof at theWit is a key leadership role responsible for ensuring smooth day-to-day operations, exceptional guest experiences, and effective team management. The AGM will work closely with the General Manager to oversee all aspects of the bar's operations, including staff supervision, financial performance, inventory control, compliance with health and safety standards, and fostering a vibrant and welcoming atmosphere. The Roof at theWit is a premier rooftop venue located in the heart of downtown Chicago, offering a dynamic, high-energy atmosphere with sweeping skyline views. Known for its upscale yet vibrant ambiance, the space seamlessly blends a modern lounge, restaurant, and nightlife destination. Guests enjoy craft cocktails, contemporary American cuisine, and a curated music experience, all within a stylish indoor-outdoor setting featuring a retractable roof for year-round operation. The Roof attracts a diverse clientele, from hotel guests and tourists to local professionals, and frequently hosts private events, making it one of the city’s most sought-after hospitality destinations.
Requirements
- Minimum of 3 years of experience in a leadership role within a high-volume bar or luxury hospitality setting.
- Strong knowledge of beer, wine, spirits, and cocktail creation.
- Proven ability to manage financials (budgeting, forecasting) and operational metrics effectively.
- Excellent communication skills with the ability to motivate and lead diverse teams.
- Proficiency in POS systems (e.g., MICROS) and reservation platforms.
- Strong problem-solving skills with the ability to perform under pressure in a fast-paced environment.
Nice To Haves
- Passion for nightlife is preferred.
- Experience in luxury or fine-dining establishments is highly desirable.
- Creativity in developing unique beverage programs or themed events.
- Flexibility to work evenings, weekends, and holidays as required by operational needs.
Responsibilities
- Ensure a consistently exceptional guest experience by maintaining high service standards.
- Act as a visible presence on the floor, engaging with guests to address concerns and enhance satisfaction.
- Promote a culture of hospitality that aligns with theWit's luxury standards.
- Oversee daily operations, including opening and closing procedures, scheduling, and shift management.
- Monitor cleanliness, ambiance, and compliance with health and safety regulations.
- Maintain product quality by collaborating with bartenders and culinary team to ensure menu consistency.
- Recruit, train, and mentor bar staff to uphold service excellence and operational efficiency.
- Conduct regular team meetings to communicate goals, updates, and performance expectations.
- Lead by example in professionalism, guest engagement, and adherence to company values.
- Assist in managing budgets, labor costs, inventory, and purchasing to ensure financial targets are met.
- Conduct regular stock takes and manage inventory control systems to minimize waste.
- Analyze financial reports to identify areas for improvement and implement cost-saving measures.
- Collaborate with the marketing team to develop promotions, seasonal craft cocktails, and special events that drive guest engagement.
- Stay updated on industry trends to introduce innovative ideas that enhance the rooftop bar's appeal.
- Ensure adherence to licensing regulations for alcohol service.
- Maintain compliance with food safety standards and hotel policies.
- Address emergencies calmly and effectively while prioritizing guest and staff safety.
Benefits
- Medical Plans: Choice of three plans to meet your healthcare needs.
- Dental Plans: Two options for dental coverage.
- Vision Insurance: Coverage for routine eye care and eyewear.
- Paid Time Off (PTO): To support work-life balance.
- Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
- 401(k) Retirement Plan: Plan for your future with employer contributions.
- Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
- Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
- Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
- Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
- Commuter Benefits: Save on transit and parking expenses.
- Pet Insurance: Options to support your furry family members.
- Hilton travel discounts and employee room rates worldwide
- Career growth and training opportunities
- Access to wellness programs and employee appreciation events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
