Assistant General Manager, Resort Pool

Virgin Hotels • Las Vegas, NV

1d • Onsite

About The Position

The Assistant Manager - Resort Pool will play an important role in coordinating, managing, and overseeing the Resort Pool, food & beverage, and cabana services to ensure profitability and maximization of guest service according to established objectives. The Assistant Manager - Resort Pool will be responsible for establishing, implementing, and monitoring department objectives, standards, guidelines, and other administrative processes to aid in achieving proper management of the department.

Requirements

• Current, legal, and unrestricted ability to work in The United States
• Must be at least 21 years of age
• Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
• Ability to work a flexible schedule
• Always communicate effectively, with customers as well as all levels of employees
• Observe and direct actions of subordinates
• Review and comprehend all necessary documentation
• Effectively and efficiently move around work area
• Clean, operate the vacuums, power wash the decks and basics of maintaining a pool

Nice To Haves

• Familiarity with superior customer service skills
• Must have the ability to lead and supervise
• These skills and abilities are typically acquired through a minimum of 3 years' experience working in a beach club or related area, and 3 years of managerial experience in food and beverage business preferred

Responsibilities

• Resolve customer complaints and issues beyond authority of staff to ensure guest satisfaction while operating within established guidelines
• Assist in coordinating with Marketing and Promotions to ensure successful execution of poolside activities
• Conduct monthly physical liquor and linen inventory to track Resort Pool cost of sales and ensure company assets are accurately accounted for
• Oversee and control financial pages of all areas in this department. Capability to budget, forecast and track expenses and revenues in all areas of the department
• Assist with researching, analyzing and making determinations regarding new equipment and amenities to ensure purchases are within budget, safety and service objectives
• Monitor inventory items to ensure proper control, the ability to facilitate guest's needs and maintenance of Resort Pool standards
• Assist with researching, evaluating and implementing programs to promote facilities and profitability in all areas of the Resort Pool
• Take all necessary precautions to maintain a safe environment and make intelligent decisions regarding the Resort Pool
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees