Assistant General Manager, Golf
About The Position
Five Iron Golf is seeking an Assistant General Manager of Golf to assist the General Manager of Performance with overseeing and managing golf operations at a location. The role focuses on delivering exceptional service and genuine hospitality, building relationships with Guests, and developing proficiency with the company’s equipment, including golf simulators. The position reports directly to the General Manager of Performance. The Assistant General Manager supports staff management and training, helps maintain golf equipment and simulators, contributes to sales and membership initiatives, and provides food and beverage service. The role is primarily present in the space during mornings and afternoons, including weekends and holidays. This is a full-time, non-exempt, bonus-eligible, non-tip-eligible position. Pay is $70,000 plus $8,600 in bonus potential. Additional wages may be available for teaching lessons or clubfitting, if applicable, and incentive-based compensation may be earned through a bonus program tied to membership retention and performance-related revenue.
Requirements
- Passion for the game of golf.
- Exemplary communication, time-management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on one’s feet and manage customer expectations.
- Ability to work in a fast-paced environment.
- Availability to work primarily mornings and afternoons, as well as weekends and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
Nice To Haves
- Hospitality, hotel, golf course or club, or sports management experience is preferred.
Responsibilities
- Assist the General Manager of Performance in managing and training morning and afternoon golf staff.
- Provide Guests with friendly, above-and-beyond service.
- Open the location in the mornings and on weekends.
- Use golf simulator technology proficiently and follow quality-control processes to maintain simulators.
- Build meaningful relationships with Guests, check in during bookings, and attend to details and satisfaction.
- Maintain and organize golf bag storage and golf equipment.
- Stay current on products and business lines and work with the Director of Golf to meet quarterly sales targets.
- Build the membership community through events and outings, and engage in local reciprocity efforts with state and regional golf associations and courses.
- Maintain current knowledge of food and beverage offerings and provide premium service, including taking orders and delivering items promptly.
- Address Guest concerns promptly and help ensure their enjoyment.
- Follow health and safety regulations for food handling, alcohol service, and cleanliness.
- Verify Guests’ legal drinking age.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability coverage
- Accident and critical illness insurance
- 401(k)
- Free meals while working
- Bonus eligibility
- Potential incentive-based compensation tied to membership retention and performance-related revenue
- Additional wages for teaching lessons or clubfitting, if applicable
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
