Macey's Assistant Front End Manager

Ridley's Family Markets•Highland, UT

13h•Onsite

About The Position

The Assistant Front End Manager is responsible for ensuring accuracy and maintaining a high level of productivity in the front-end department. This role involves developing excellent customer relations through friendly and courteous behavior, promoting high morale within the department and store through honest and open communication, and maintaining good working relationships with other department managers to improve storewide sales. The Assistant Front End Manager must comply with all company policies and provide professional examples for other team members. They need to be aware of sales programs, communicate relevant information to the front-end, and immediately address any pricing errors or items not found in the system. This role also involves observing front-end coverage during high-volume times, assisting where needed, operating the cash register efficiently, bagging purchases, and performing all related checkout procedures accurately and quickly. Additionally, the Assistant Front End Manager is responsible for ensuring the availability, control, and proper use of front-end supplies within budget, managing cash register and safe security and accuracy, and implementing all related security and cash drawer accounting procedures. They must follow company policy for opening and closing the store and adhere to Nevada County/State laws and store policies regarding front 'slot' areas, ensuring prompt and accurate change is given to guests and maintaining control of funds. A minimum age of 21 is required to assist in slot areas.

Requirements

Previous front end experience.
Must be 21 years of age.
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

Nice To Haves

21 years of age required to sell tobacco products and/or alcohol and supervise the sales for all under 21.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain good working relationships with other department managers with the objective of improving sales storewide.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Provide professional examples for other store team members to follow.
Is aware of Ad items, special prices, coupon deals or other features that apply to the store’s sales program.
Always communicates the information to the front-end.
Immediately notifies proper personnel of any pricing errors or items not found in file.
Continually observes the front-end for proper coverage during high volume times and ensures additional help as needed.
Helps whenever needed and has the ability to operate the cash register efficiently, bag our guest’s purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
Assists in ensuring the availability, control, and proper use of front-end supplies as: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines.
Ensures timely pick-up, control, accuracy, and security of the cash register and safe.
Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures as outlined by company policies.
Follows company policy in opening and closing the store.
Be aware of and adhere to the Nevada County/State laws and store policies regarding the front ‘slot’ areas.
Ensure guests receive prompt and accurate change and maintain proper control of these funds.
Must be 21 or older to assist in slot areas.