Macey's Assistant Front End Manager
About The Position
This role is responsible for ensuring accuracy and high productivity in the front-end operations. The Assistant Front End Manager is expected to foster excellent customer relations, promote high morale within the department and store, and maintain positive working relationships with other department managers to enhance storewide sales. The position requires adherence to all company policies and the ability to serve as a professional example for team members. Key responsibilities include staying informed about sales programs, ensuring proper front-end coverage, assisting with cash register operations and checkout procedures, managing front-end supplies within budget, and overseeing the security and accuracy of cash registers and the safe. The role also involves implementing security and cash drawer accounting procedures, opening and closing the store according to policy, and adhering to specific state laws regarding front slot areas, including ensuring prompt and accurate change for guests and maintaining fund control. A minimum age of 21 is required for certain responsibilities related to sales of tobacco/alcohol and supervision.
Requirements
- Must have previous front end experience.
- 21 years of age.
- 21 years of age required to sell tobacco products and/or alcohol and supervise the sales for all under 21.
- Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.
Responsibilities
- Exhibit and develop maximum customer relations through friendly and courteous behavior.
- Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
- Maintain good working relationships with other department managers with the objective of improving sales storewide.
- Comply with all company policies, programs and directives as specified in the Code of Conduct.
- Provide professional examples for other store team members to follow.
- Is aware of Ad items, special prices, coupon deals or other features that apply to the store’s sales program. Always communicates the information to the front-end. Immediately notifies proper personnel of any pricing errors or items not found in file.
- Continually observes the front-end for proper coverage during high volume times and ensures additional help as needed. Helps whenever needed and has the ability to operate the cash register efficiently, bag our guest’s purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
- Assists in ensuring the availability, control, and proper use of front-end supplies as: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines.
- Ensures timely pick-up, control, accuracy, and security of the cash register and safe.
- Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures as outlined by company policies.
- Follows company policy in opening and closing the store.
- Be aware of and adhere to the Nevada County/State laws and store policies regarding the front ‘slot’ areas.
- Ensure guests receive prompt and accurate change and maintain proper control of these funds.
- Must be 21 or older to assist in slot areas.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
